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Unclear roles and expectations
When responsibilities and expectations are unclear, the risk of frustration and misunderstanding grows.
Leadership & Collaboration
Work is shaped not only by the tasks — but by how people carry them out together.
Unclear expectations, weak communication and conflict can make work unnecessarily difficult. Clear leadership, recognition and good collaboration, on the other hand, strengthen both wellbeing and performance.
The NFA highlights seven positive factors in the psychosocial work environment:
These factors are linked to wellbeing, quality of work, sickness absence and staff turnover.
Wellbeing is shaped not only by the individual — but by the relationships and conditions around the work.
Source: Danish National Research Centre for the Working Environment (NFA), 2026
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When responsibilities and expectations are unclear, the risk of frustration and misunderstanding grows.
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Disagreement is natural. What matters is whether it is handled constructively or allowed to escalate.
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Tone, timing, expectations and different perspectives all affect how a message is received.
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When the organisation changes, roles, relationships and expectations often change with it.
Clear communication and shared understanding become especially important.

Collaboration problems and conflict affect more than thoughts and behaviour — they can also be felt as restlessness, tension or constant alertness.
That is why we work with what is said, thought, felt and sensed.
This can open new perspectives on patterns that are otherwise hard to see.
Let’s have a no-obligation conversation about your organisation and its needs.
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